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Improving Systems
Our perspective recognizes that individual components of the organization and the organization as a whole are in mutual relationships. Our analysis of an organization’s functioning involves assessing the alignment among the organization’s strategy, structure, processes, and people. If there is a change in one component there will be implications to the entire system. Examining and working with these interrelationships yields insight into areas that can be addressed simultaneously, enabling immediate solutions and greater opportunity for sustainable improvement for the entire system.
Until the leaders and employees of an organization learn to apply a systems perspective, they often feel pulled in many directions and struggle to deal with what they perceive to be siloed, contradictory, or unrealistic goals. When sufficiently strained there is likely an increase in unproductive conflict, power struggles, frustration and low morale. As we help the leaders and employees develop systems thinking capabilities they more effectively strategize on how to best work with each other, with the organization as a whole, and with their customer.
Managing Symptoms
In each organizational situation we partner with our clients to determine applicable best practices along with innovative, customized solutions that will maximize achievement of the organization’s strategic goals and mitigate dysfunctional behaviors.
During any change or performance development initiatives it is common to encounter tension in the organization. This heightened anxiety can cause people to fight, flight, or freeze hindering or possibly stopping processes intended to help the organization achieve its objectives. In an attempt to reduce the anxiety as quickly as possible there is a concerted effort to alleviate the presenting symptoms. While this seems appropriate to keep an organization operating in the short term, it can unintentionally create barriers to fulfilling the objectives of the intended change or development initiative. Using our systems perspective we help determine the impact of reducing or temporarily increasing the anxiety in the organization to enable it to move through the symptoms of flight, flight, or freeze to the desired future state.
The following list is intended to give you an understanding of our capabilities. McCarthy Consulting Group provides organizational support through:
Strategic thinking coaching and facilitation
Leadership communication planning and preparation
Change execution for major organizational change and for business imperatives
Culture audits and culture alignment with the strategic vision
Organization restructuring and job redesign to support the organization’s goals
Talent management programs from competency mapping and selection systems to retention and succession planning
Partnering with internal HR and OD departments on existing development and training initiative
Coach and mentor training for leaders and managers
Resilience assessment and training
Opportunities to engage us:
“We have been rolling out consecutive initiatives to address our major issues, while the initiatives seem to be well packaged and meet with early commitment; they are not taking hold or moving us to the next level.”
“How do we get people to be more accountable?”
“We are caught in a cycle of reacting to employee issues as opposed to developing the people and the organization to anticipate the issues and address them proactively.” |